Frequently Asked Questions

Because it takes up to 90 days for acne to form, you may still have 90 days of acne that will surface. Our acne products and protocol will keep the new acne from forming that would surface 90 days from now. In most cases, the Face Reality Skincare.

 Program will have your acne under control in about 3 to 6 months, depending on your type of acne. Some types of acne take longer to clear. Your Acne Expert will customize a home care routine that takes at least 5 things into consideration: acne type, skin type, skin color, skin sensitivity and environment. The biggest part of the clearing process is your commitment to applying your home care routine as instructed and following recommended lifestyle where possible.

• Use your customized routine of home care products exactly as directed

• Receive treatments and/or check-in with your Acne Expert every 2 weeks

• Follow any recommended adjustments to your home care routine as directed

• Follow lifestyle recommendations where possible, including diet, stress management, and pore-clogging ingredients

in skin, hair, and cosmetic products.

During the first 6 to 8 weeks, your skin is assessed every 2 weeks to see if we can make your routine a bit stronger. We do not want your skin to get used to products, but we also do not want the routine to be so strong that your skin gets dry and irritated.

This method will keep your skin on the path to clearing while maintaining optimal skin health. It’s important to know that if adjustments are not made, progress may stall. If, for some reason, you cannot make it in for a treatment, contact your Acne Expert to get the next set of instructions for home care adjustment.

Very mild corrective peels are used to boost the home care along with extractions of existing acne.

If your skin is dry or irritated, we will opt for an enzyme treatment and extractions.

Yes, you can use a no comedogenic Makeup. Please, check the list of no comedogenic ingredients.